Frequently Asked Questions

We manage every aspect of your Airbnb or holiday rental, from creating and optimising your listing to handling bookings, guest communication, cleaning, and maintenance. Our goal is to make hosting effortless while maximising your income.

Our management fee is a percentage of your booking revenue, starting from 15%. This covers all day-to-day management such as guest messaging, check-ins, and calendar management. Cleaning fees are set per booking and are paid by guests — so you’re not out of pocket.

The guest pays a cleaning fee as part of their booking. We organise professional cleaning and laundry services so your property is always guest-ready.

Absolutely. You’ll always have full control of your calendar. Just block off the dates you’d like to use your property, and we’ll manage the rest.

Yes. We work with trusted local tradespeople to handle everything from small fixes to urgent callouts. Routine maintenance can be arranged, and you’ll always be consulted before larger costs are approved.

You can either provide your own or use our premium linen hire and restocking service. We ensure every guest arrives to fresh sheets, clean towels, and essentials like toiletries and kitchen basics.

We offer professional interior styling and photography, as well as ongoing optimisation of your listing description, pricing, and availability. This ensures your property is positioned to attract high-quality guests and secure 5-star reviews.

It’s simple — contact us for a free consultation. We’ll view your property, discuss your goals, and create a tailored management plan. From there, we take care of the setup and start welcoming guests.