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Coast & Key
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Coast & Key
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Pricing

At Coast & Key, we keep things straightforward. Our packages are designed to suit every level of support — whether you just need the essentials covered or prefer complete, hands-off management. Cleaning fees are always charged to guests, so you only pay for the services you choose.

15% of booking revenue

Perfect for confident hosts who want professional guest management without full-service support

  • Listing optimisation & platform management
  • Booking management & calendar coordination
  • Guest messaging & 24/7 support
  • Check-in & check-out instructions
  • Cleaner coordination 
  • Damage reporting & guest issue escalation
  • Light styling suggestions to enhance your listing
  • Monthly performance report

Ideal For:
Local or hands-on hosts who are happy to handle essentials, maintenance and site visits, while we take care of the guest-facing work.


25% of booking revenue


A complete, white-glove service, ideal for owners who want zero involvement


Everything in Essential Hosting, plus:


Property Care

  • Check-in & check-out inspections
  • Monthly property inspections
  • Spare key holding
  • In-person troubleshooting
  • Maintenance coordination (arranging trades, communication & access)

Guest Essentials & Experience

  • Full inventory tracking
  • Essentials restocking (tea, coffee, toiletries)
  • Welcome pack preparation
  • Bespoke property manual
  • Local area guide
  • In-person guest check-ins (where required)

Professional Presentation

  • Professional photography for listing
  • Interior styling consultation
  • Professional listing refresh every 6 months
  • Review management & response

Ideal For:
Owners abroad, time-poor hosts, or premium properties requiring consistent care and a seamless, fully hands-off experience.


Temporary Management


We step in to look after your guests and property while you're unavailable, ensuring everything runs smoothly without you needing to be on call. You continue to manage your own calendar and pricing — we take care of the on-the-ground hosting


Whats Included

  • Guest communication (pre-arrival, during stay, post-checkout)
  • Cleaner coordination — with your cleaner or ours 
  • Pre- & post-stay property checks
  • Light troubleshooting via phone and issue escalation

Pricing

  • £160 per week
    Covers temporary management for one stay during your week away
  • + £40 per additional stay
    If more than one booking occurs during the same week
  • See the Optional Extras menu below for any add-on services you may require

Ideal For:
Hosts who self-manage but need trusted support during holidays, work trips or time away. This flexible service provides peace of mind, consistent guest support and seamless hosting continuity 


Available to Essentials and While You Are Away Hosting clients. Many of these are included in Premium Hosting


  • Essentials Restocking – £20 per visit (plus cost of items)
    We check supplies, purchase items, and restock between stays

  • Spare Key Holding – £12 per month Secure key storage for emergencies, trades access or guest lockouts

  • Maintenance Coordination– £20 per issue
    We arrange contractors, provide updates and coordinate access
    Onsite attendance beyond 20 mins: £15 per additional 20 minutes

  • In-Person Troubleshooting – £25 call-out (Mon-Fri) / £35 call-out (Evenings/Weekends)
    For lockbox issues, appliances, heating, alarms or urgent guest support

  • Professional photography – From £150
    Beautiful, high-quality images to elevate your listing and increase bookings

  • Interior styling consultation – From £95
    Includes a styling plan, shopping list, sourcing options and optional set-up visit

  • Seasonal Set-Up & Refresh – From £45
    Perfect for summer, Christmas or mid-season presentation updates

  • Premium linen hire & laundry – from £30 per booking

  • Welcome hampers – from £25 per stay


Ready to Unlock Stress-Free Hosting?

We are a full-service property management company dedicated to providing top-notch services to our clients. Contact us today to learn how we can help you with your property management needs.

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Coast & Key Property Ltd

32-40 Tontine St, Folkestone, CT20 1JU

hello@coastandkey.co.uk

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